Customer Sales Support

Do you want to work in a fast-paced environment where own initiatives are embraced and encouraged? Do you want to work in an international environment, and get your own responsibility area? Are you a service oriented professional who would find it exciting to providing world-class service to the world's best image creators?

During the last years, Profoto has been growing fast. As we are expanding, we need a dedicated Customer Sales Support at HQ in Sundbyberg, Stockholm to maintain a high customers relationship globally.

The position reports to VP Digital Sales.

What we are looking for
We are looking for a person, curious to learn about our products as well as develop a trusted relationship with our customers. This position will as a start be part time, 20 hours per week. We see that you have an interest in the photography industry, it is of course very good if you already know Profoto but there is no need to understand our full product portfolio. We will teach you, if you have a desire to learn and constantly improve. We hire for potential and for the right person this position could grow.

You will be responsible of the day to day communication with our customers in different channels globally but should also have a business interest and enjoy being part of or lead different customer improvement projects and customer mapping.

To succeed in this role, you will enjoy working in an environment where everyday is different.

Key responsibilities
- Manage the day to day customer support to drive sales
- Supporting customers with the daily basic technical questions
- Customer improvement projects
- Customer journey mapping


Requirements
- Excellent written and verbal communication skills in English, other languages are an advantage
- Knowledge of photography
- Service oriented and great experience of building relationships with customers


Your profile
Your main responsibility will be to manage the daily communication with our customers and be their voice to the company to drive improvement projects. In order to succeed, you need to enjoy giving good service and provide a quick answer to their questions as well as being able to communicate well within the organization globally.

- Relevant university degree
- Excellent communications skills
- Strong internal drive and sense of ownership
- Strong desire to work in an international environment
- Strong desire for driving and embracing change


Want to join Profoto - The Light Shaping Company?
If you feel you have what it takes to become our new Customer Sales Support, please send an application with your CV, personal letter, and education records from university and high school. If you have any questions, please contact our HR Coordinator Lotta Trolle at career@profoto.com

Only applications containing the required documents will be processed. Last day to apply is March 31, 2020. Interviews will take place on a continuous basis, so apply today.