Customer Service

Why work at Sitoo?
Sitoo is changing the way of retail, making it possible for retail chains and stores to attain true Unified Commerce through omni solutions within our cloud based POS. Sitoo has reached an exciting phase and is now, more than ever, in need of truly service minded colleagues to help us take our customers to the next level. Together with us, you can be part of something great and grow with this dynamic team.

What you will do
We are looking for a service minded customer service employee to be a part of our cross-functional support team. You will be a first line support and help customers both by telephone and e-mail, regarding lighter technical questions as well as questions regarding invoices, subscription and similar.

You will be one of the most important contact points towards our existing customers, and therefore truly enjoy serving and talking to customers and wanting to become their best friend. You are also a flexible and prestigeless team player with great initiative skills who likes to learn new things and who isn't afraid of taking on new assignments. You express yourself well in speech and writing, both in Swedish and English, and knowledge in either Norwegian, Danish, Finnish or German is a great plus.

Personal characteristics
- Service minded
- Prestigeless but determind
- Structured but flexible
- Willing to learn and grow
- Technical understanding

What we offer you
Here, a dynamic team works to make our customers and customers' customers happy. As long as you, just like is, imagine that nothing is impossible, you've come to the right place. Do you think you can be the right person for the job? Do not hesitate to contact us at Sitoo!

Full-time (open weekdays 9-17, but sometimes even hours during evenings and weekends)