Arbetsbeskrivning
Do you like to help and assist customers? Are you tech-savvy? Embracing a sales-driven mindset, in this position you excel in delivering top-tier customer service and solutions with a focus on driving sales.
Become this organization's new Customer Service Advisor in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches!
Your responsibilities and impact:
Engage in outbound/inbound calls, emails, and online chats.
Assist customers with product inquiries, delivery status, and invoice concerns.
Maintain strong customer relationships.
Drive sales through a sales-oriented approach.
Skills, qualifications and interest you need to succeed in this role:
Norwegian native, English fluent
Team player with excellent listening skills
Being a strong, positive communicator
Proficient in using computer systems and comfortable with different software applications.
Stress-resistant and remain calm and effective under pressure, ensuring a great customer experience
Sales-oriented mindset
No previous experience needed
Having a valid Spanish work permit or a citizenship that allows you to work in an EU country
What's in it for you?
Type of contract: Indefinite
Working hours Monday to Friday from 08:00-16:30 (09:00-17:30
during the training period)
Salary: 1600€ + performance bonus of potentially 200€ per month
Training provided
Equipment provided
Hybrid opportunity in the future
Spanish lessons
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona
What should you expect from living in Barcelona?
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
Required language: Norwegian