Customer Service Agent Denmark

We are Bombardier Get on board, we can drive you further in your career Bombardier Transportation is the number one provider of rail solutions in the world. Our business holds the number one global market position in eight of the ten markets we service. Our product portfolio includes a full range of passenger rail vehicles and we manufacture locomotives, bogies, propulsion and rail control solutions. We design, build and service some of the most intelligent and beautiful rail solutions in the world, our products are safe, healthy for people and help preserve the world's natural environment. For further information on Bombardier please visit our website. We are looking for a Customer Service Agent Denmark for division Services based in Västerås Your Role In the Customer Service role you will be working in a motivated team and reporting to the Nordic Customer Service Manager (Hub Back-office Manager). The Customer Service Agent is responsible for supporting both Customers (from advising through to order receival and order processing) and the Bombardier responsible Sales Managers in commercial activites on the Nordic spare parts market with particular focus on Denmark. Your Challenges - Be in charge of customer service advising, quotations, order acknowledgement, invoicing - Take care of all administrative activities related to selling and repairing material for Danish customers. - Monitor customer offers and bids in order to drive margin, on time delivery and minimize risk. - Ensure quick response times and service level towards customers. - Support Danish Sales managers in ad hoc commercial activities/requests and report on progress and key performance issues on a regular basis on Danish customers. Qualifications Proactive, business oriented approach is required. Good communication and interpersonal skills, with a professional approach for both internal and customer interfacing. Good experience of Business-to-Business sales is required. Good data management and basic financial skills is required. Fluent in Swedish and English is required, Danish language skills, (speech and written), are essential. You have a natural Passion for winning and commitment. You are a self-starter and have strong communication and negotiation skills? You are creative and are well known for you analytical thinking skills? Do you recognize yourself in this description? If so, this position could be the beginning of your progressive career with us. Apply now and join Bombardier's worldwide team! Why Work for Us? Everywhere we operate, we reward effort and initiative. You are encouraged to ask questions and empowered to make decisions. As an equal opportunity employer, we strive to create a stimulating and open workplace which fosters teamwork, fairness, respect and diversity. We are helping create a better world. ECO4 - the formula for energy-saving performance. By making a difference today, we are helping create a better world for future generations. Having pioneered the philosophy of "The Climate is Right for Trains", we demonstrate this rationale by offering vehicles with practically zero emissions that are almost fully recyclable.