Customer Service Agent (Swedish)

Customer Service Agent (m/f/d)

Palma de Mallorca, Spain

Duties & Responsibilities:
. acquiring customers and generating leads for key accounts and field sales
. identifying customer demands and introducing the product range
. providing information on contractual terms, invoices and cancellation terms
. providing further information on the key features and following up on customer requests
. working closely together with key accounts to ensure customer satisfaction.

Your profile:
. native in one of the following languages: Finnish, Swedish, Danish or Norwegian
. good knowledge of English in spoken and written language
. good working knowledge of MS Office
. sales or Telemarketing experience preferable, entry level welcome
. confident and professional on the phone
. target driven personality, friendly and communicative.

Benefits:
. permanent employment in full time or part time
. uncomplicated entry into the job through professional and remunerated induction and training
. free private health insurance
. extensive discounts on events, online shops, travel portals and much more
. 20% employee discount - online fashion from more than 2.000 top brands
. dynamic, innovative working environment with flat hierarchy
. very good traffic connections.