Customer service agent to our office in Fuengirola!

Accommodation customer service staff in Fuengirola!
 
Are you looking for challenges, opportunities, and responsibilities? We are looking for solution-focused and goal-oriented customer service staff to work in the customer service of our accommodation customers. You may be the person we are looking for and the piece missing from our team! We at Barona, Fuengirola’s service center, hope to find a team of motivated and outgoing customer service representatives to reinforce our team for the fall starts!
 
Are you motivated and ready to go under the Spanish sun? We are looking for you, a sales-oriented customer service representative, for our team at Barona Fuengirola Service Center.
 
In the customer service team, you are an important part of our customer service in the accommodation industry. It is your job to respond to our customers' inquiries regarding various accommodation solutions. As a customer service representative, you solve their problems, map out the need for additional services, and offer a first-class customer service experience. The uncompromising goal of our team is superior service experience. Customer service and sales are multi-channel by phone, e-mail and chat / Whatsapp. In addition to Swedish, we also serve our customers in English. Knowledge of Norwegian and/or Danish is considered as an advantage.
 
Could this be for you?
 
Are you hardworking, social and have a dynamic approach? We hope you appreciate the power of working together and want to give your best. We do not expect you to know everything already, but we appreciate the right kind of attitude and desire to develop as a professional. We hope that you are a problem solver by nature and perform many tasks at the same time, and a little hurry won’t bother you. You have excellent situational awareness and responsiveness to different customer situations. You’re self-directed, take action, and ambitious at work, but you don’t forget the importance of humor in your work community. We do our job well, but we’re not tight-lipped. Would you be our new colleague?
 
We offer you a permanent and full-time (39 h/week) employment in Fuengirola’s largest company employing Finns, where you can become part of our energetic work community and develop into a multi-channel customer service and sales super expert. We hope that you can commit to the task for at least a year, and we require the possibility to work shifts.
 
The work starts with a comprehensive orientation, so you don't have to be a skilled expert. The most important thing is the attitude and desire to develop into a sales customer service professional! We value your Swedish and English language skills and your knowledge Norwegian and / or Danish is to your advantage.
 
The salary is determined in accordance with the local telecenter industry collective agreement and we pay a fixed monthly salary for the work. In addition, we pay a performance bonus for efficiency as well as sales based on what you do on a daily basis, so you can use your own contribution to influence what your monthly earnings will look like.
 
We create excellent customer encounters - together with our customers
 
The mission of our service center is to accelerate the business of our customers and make life easier for their end customers. Here we succeed by producing excellent customer encounters cost-effectively on a daily basis. To achieve our goals, we also want to provide our staff with an individual-respectful and comfortable work community.
 
The Barona community is waiting for you!
 
We welcome you to a social, hard-working and research-satisfied work community. We have more than 220 employees in Fuengirola, who work in our service center in various customer service, sales and back-office positions, mainly in Finnish for Finnish customers. The service center works under its own management, in Barona community of brave experts. Our office is located right next to the center of Fuengirola, a 10-minute walk from the train station, so getting to work is effortless.
 
Special praise has been received from our employees for our various staff benefits as well as our joint recreational activities from beach pilates to mountain hikes and museum visits.
 
Do you need new landscapes, new communities and new challenges? Submit your application today through Barona’s recruitment system. Further information on the position can be obtained from the recruitment consultant. 

Any questions? Please e-mail recruiter Sara Fogelberg: sara.fogelberg@barona.se