Customer Service and Logistics Coordinator

We are excited to offer an exceptional opportunity for a Customer Service and Logistics Coordinator to join our vibrant team. In this role, you'll be a pivotal part of our global Customer Service department, responsible for managing bookings, shipment, invoicing, and customs clearance for our export goods. You'll be at the forefront of providing outstanding customer service and problem-solving for our international clientele.

Why Join Us?

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Global Exposure: Work with international customers and handle exports worldwide.

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Cross-Functional Opportunities: Collaborate across different departments, enhancing your professional growth.

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Dynamic Work Environment: Enjoy a varied, service-oriented role where no two days are alike.

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Professional Development: Grow in your role with increasing responsibilities and learning opportunities.

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Inclusive Culture: Thrive in an open and inclusive workplace that values initiative and responsibility.

Key Responsibilities:

- Manage customer cases via email, Teams, and phone.

- Handle order management, invoicing, and transport planning.

- Work with export documentation, administration, warranty, and claim management.

What We’re Looking For:

- Relevant educational background in customs, logistics, or business.

- Experience in similar roles or service and administration (preferred).

- Fluency in English and Swedish, both spoken and written.

- Proficiency in Microsoft Office.

Key Details:

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Duration: One year, with a possibility for extension

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Location: Jonsered, on-site

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Workload: Full-time (100%)

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Working Language: Swedish and English

Ready to Take the Next Step?
If you’re passionate about customer service and logistics, and eager to develop in a thriving, international environment, we would love to hear from you. Join us in shaping a seamless customer experience and be a part of our success story. Embrace the opportunity for a fulfilling career with the potential to extend beyond the initial one-year contract!