Customer Service and Logistics Coordinator

We are looking for a Customer Service and Logistics Coordinator for an international company in Gothenburg (Jonsered). Start ASAP, 1 year contract to begin with.

Position Summary:
Customer service and logistics coordinator for the company. The global Customer Service department of the company is responsible for handling bookings, shipment and invoicing of goods, and provide customs clearance for our export goods. Our customers are global and we strive to proactively provide them with excellent customer service and help solving problems. In our ou company you will have the chance to work cross-functionally and with international customers and exports to the whole world. The work is very service oriented and you will have the opportunity to develop in your role as a Customer Service and logistics coordinator and grow with responsibility and duties. Our workplace is open and inclusive with clear expectations that everyone takes responsibility and initiatives in the group. The work is varied and no day at work is the same. We offer you a chance to learn and grow with us in export and logistics.

Tasks
Your main works tasks will be:
• Manage customer cases via mail, teams and telephone
• Order management and invoicing
• Plan and book transport
• Work with export documentation
• Administration and warranty management
• Claim management.

Required skills
• Study background preferred: related to customs/logistics/business
• Experience in similar work or service and administration is advantageous
• You speak and write English and Swedish fluently
• You have good knowledge of Microsoft Office

This is a full-time consultant position through Incluso in Gothenburg (Jonsered). Start is ASAP and the contract period is 1 year to begin with.

Please submit your CV and cover letter in English as soon as possible since we will review the applications on an on-going basis.

For more information about this role, please contact Marianne Nilsson, recruiter at Incluso.