Customer Service and Logistics Coordinator Assistant

We are looking for a Customer Service and Logistics Coordinator Assistant to an international company in Gothenburg (Jonsered)!

Assignment Description
The global Customer Service department at the company is responsible for handling bookings, shipment and invoicing of goods, and provide customs clearance for our export goods. The company's customers are global and they strive to proactively provide them with excellent customer service and help solving problems.

You will have the chance to work cross-functionally and with international customers and exports to the whole world. The work is very service oriented and you will have the opportunity to develop in your role as a Customer Service and logistics coordinator and grow with responsibility and duties.

The workplace is open and inclusive with clear expectations that everyone takes responsibility and initiatives in the group. The work is varied and no day at work is the same. The company is offering you a chance to learn and grow with them in export and logistics.

Your main work tasks will be:
Manage customer cases via mail, teams and telephone
Order management and invoicing
Plan and book transport
Work with export documentation
Administration and warranty management
Claim management


Who you are:
Study background preferred: related to customs/logistics/business
Experience in similar work or service and administration is advantageous
You speak and write both English and Swedish fluently
You have good knowledge of Microsoft Office


This is a full-time consultant position through Incluso in Gothenburg, 1 year contract to begin with, possibility for extension after that. Start ASAP!

Please submit your CV and cover letter as soon as possible since we will review the applications on an on-going basis.

For more information about this role, please contact Marianne Nilsson, recruiter at Incluso.