Customer Service (B2B) - Full Time Position

Do you have exceptional communication and problem solving skills? Join our team at Swedish Nutra as Customer Service Representative
About us:
Swedish Nutra is a supplement manufacturer specializing in high-quality collagen and vitamin supplements based in the heart of Malmö. Our mission is to make supplements business accessible to all kinds of entrepreneurs, big and small. Our customer service team plays a vital role in ensuring that our customers from all over the world have great experiences with our products and services.
Required Skills and Qualifications:
Experience in a customer service role
Excellent analytical skills, attention to detail and ability to work independently and in teams
Excellent verbal and written English communication skills and active listening
Strong problem solving abilities and a customer-centric mindset



Scope:
A Customer Service Representative overseas customer requests to meet customer satisfaction in a highly effective and professional manner.
Key Responsibilities:
Own the interaction with customers by delivering great service as a means to drive and build customer relationship and improve retention rate
Complete responsibility to resolve customer inquiries and problems through effective interaction and negotiation
Accurately manage order specifications in Swedish Nutra’s order system
Ensure proper pricing, payment, quotes and shipping / transportation terms
Coordinates order shipping and transportation
Manage labels ordering and shipping



What we offer:
Competitive salary
Opportunities to develop responsibilities and grow within the company
Free snacks, fika
An international and dynamic team



How to apply:
Send your resume and a brief cover letter outlining your relevant experience to office@swedishnutra.com


Öppen för alla
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