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Arbetsbeskrivning
Customer Service | Stockholm | Manpower
Have you worked with customer service, speak fluent English and finish or another Nordic language and like to have internal and external communications? This job will suit you well! Manpower is looking for a Customer Service Representative to our client 3M in Solna, Stockholm. You will be hired as a consultant at Manpower but work at our customer 3M. Does this sound interesting? Send in your application today!
Start: immediately
Job length: 1 year with a possibility of extension
Place: Solna, Stockholm
About the job:
As a Customer Service Representative, you will handle varied customer transactions as inbound calls, customer order entry and servicing customer accounts and communicate with other departments to research and resolve issues. Furthermore, you will work with various order management tasks as initiating order changes, import/export and checking order statuses. Other tasks will include customer inquiries, adhere to standard work protocols as recording customer interaction and interacting with other teams using Salesforce, SAP and worklist management and work towards established KPI´s and targets in Customer Services.
We are looking for you who:
* Has good English in speech and writing
* Have at least 1 year experience from Customer Services
* Outlook and Excel
* Benefit
* Good system experience in SAP or Salesforce
* Fluency in Finnish (written & verbal), advantage to have any another Nordic language, Written & Verbal
As a person we think you are independent, have the ability to lay and lead your own work and like to provide good service.
About Manpower
Become one of our 4,500 consultants at Manpower. As a consultant, you get the opportunity to develop your skills through new exciting assignments, while building up your personal network and quickly strengthening your CV. When you work with us, you have a fixed salary, regulated holidays and all the other kinds of security that employment provides.
Application
We do not accept applications by e-mail. Send in your application as soon as possible. The applications will be evaluate continuously.
Please attach your CV in English and apply to this position through this web-page. Should you have any questions regarding the position or Jefferson Wells, you are more than welcome to contact