Customer Service Export, Safmarine, Gothenburg

Safmarine is a brand under APMM and has been so since the acquisition in 1999.Safmarine Customer Service plays an important role as the contact point for our customers on a daily basis to deliver what our customers expect from us.Co-operation within the team and with other departments is vital as well as keeping a high level of quality in the tasks performed as well as living our Safmarine values every day to the fullest.The Safmarine Customer Service Export department in Gothenburg consists of 4 highly motivated and internationally oriented client coordinators.Together we provide world class customer service to all Safmarine customers.As one of our colleagues is going on maternity leave we are now looking for a temporary replacement. Client Coordinator The ideal candidate has the following qualifications: - Working experience from customer service within the shipping business.- A very good listener - Good IT skills (knowledge in SAP and MLIS is an advantage) - Fluent in Swedish and English, both verbally and in writing - Very good communication skills We also expect you to have: - The ambition to do a superior job and have the ability to handle high volumes of work in excellent co-operation with internal customers, colleagues and other involved parties - The desire and ability to take on responsibility and hence deliver on set goals - The sense of urgency, initiative and independence but at the same time put "we" before "I" - Have a desire to keep a high level of quality in tasks performed - Be innovative and welcoming change - Be comfortable with a certain amount of repetitive work tasks - Have an interest in the financial aspects behind the everyday business - a very strong feeling for living our values Start date: During the summer and end date approximately October 2009.The position will report directly to the Country Manager.Attach your CV and cover letter.We do not accept applications via e-mail or mail.