Customer Service Import/Export, Safmarine

Responsibilities / Key Tasks - Frontline phone contact with Safmarine customers.Answers all customer inquiries regarding Export /Import cargo and facilitate resolution utilizing the system designed for the process.- Routinely performs coordination with internal and external agencies (sales, line management, dispatch, etc) to resolve issues in a timely manner.- Maintain contact with third party terminals and update systems as required.- Maintain proficiency in all required software programs necessary to provide quality customer service.- Manage and respond to all email and other system requests within the proper time frame as per the company's' goals and objectives - Review & input hazardous material declarations into systems to ensure compliance with IMO and Company policies.- Perform other job related duties as required - Making sure that invoices and outstandings are adhered to.Preferred candidates will have the following experience and skills - Ability to work under pressure and meet deadlines.- Must have excellent communication and interpersonal skills.- Ability to adhere to business processes and procedures.- Excellent problem resolution skills and creative thinking.- Must be a team player. Prefer 1 or more years transportation experience in operations or customer service. Preferred startdate: As soon as possible Application: You apply for the position, by registering your application and attaching your CV and coverletter, at the Job Portal on www.maersk.com no later than the 13th of July 2007.We do not accept applications by mail or e-mail.