Customer Service & Logistics Coordinatior

Fortum Recycling&Waste offers services related to environmental management and material efficiency in the Nordic countries. We improve our customers' material and energy efficiency by offering them recycling, reuse and disposal solutions as well as soil remediation and environmental construction services.

About the role

New battery technology is needed for the electrification of traffic and the production of electricity with the help of renewable energy. A carbon-neutral society relies on lithium batteries and the development of battery technology. Lithium-ion batteries contain valuable metals such as cobalt, manganese and nickel, the availability of which is scarce and demand will increase in the future. This sustainability problem is a challenge that we are involved in solving. With our innovative battery technology, we are able to recycle more than 80% of the materials in lithium-ion batteries.

We collect lithium-ion batteries from the industry that are at the end of their life cycle or are disposed of during production. We separate the precious metals from the batteries, process them into high-quality raw materials and return them to battery manufacturing.

As the demand and need for recycled metal are increasing, Fortum Recycling and Waste wants to be a part of the solution and offer our customers efficient end-to-end solutions for more efficient use of the earth's resources. With the intention of expanding our two business lines Metals and Battery Recycling, we are looking for a Customer service & Logistics coordinator to take out the daily tasks in supply chain operations for Sweden, Norway and Denmark.

As a Customer service & Logistics coordinator, you will be responsible for the daily logistics planning, order handling and customer service. You will play a key role in starting Metals Recycling business operations in Sweden. The location for the position is at our site in Kumla and you will actively cooperate with other Fortum units in both international and domestic logistics.

The main part of the interesting and versatile set of tasks consists of:


• Customer service duties
• Reception of customer orders
• Processing contracts and orders
• Logistics and transportation planning
• Transport planning and selection of a transport company
• Sending the order to the carrier
• Processing of documents related to transport
• If necessary, handling customs
• Transportation tracking
• Processing of purchase invoices


Why Fortum?

The greatest challenge of our time awaits you. To drive the change for a cleaner world, we need to reshape the energy system. To reach our goal, we embrace a culture of openness. With mutual trust, believing in people, and taking care of everyone's well-being, we can achieve even better results. Flexibility is the new normal and we apply a hybrid way of working wherever possible.

For you, working at Fortum means exciting opportunities to develop your expertise and create a meaningful career. We will support you on this journey. We believe diversity and inclusion inspire us to innovate and grow together. Therefore, we are committed to building teams where everyone feels included and is treated equally.

What we are looking for

In order to succeed in the task, you must master the basics of customer service and logistics with a minimum of 5 years of experience. You also have previous experience working with an ERP system. We expect you to be able to work fluently in English as well, other languages ​​are an advantage. We value previous experience in the waste field and working with dangerous substances. Carrying out the task requires a customer service spirit, prioritization ability, self-initiative as well as punctuality and a systematic way of working.

Interested?

Submit your application by 30th of September at the latest. If you would like to hear more about the position, please contact Jami Kivelä, +358400537297 or through e-mail at jami.kivela@fortum.com. 

To be selected for the position, the applicant must go through background clearance and a health examination including drug testing.

For contact with Swedish union representatives, please call +46 19 305 100
Sveriges Ingenjörer: Annika Lorin
Unionen: Geron Norberg
Ledarna: Per Dellegård
IF Metall: Jonas Eriksson, Mathias Millares



Fortum and Uniper form a European energy group committed to enabling a successful transition to carbon neutrality for everyone. Our 50 gigawatts of power generating capacity, substantial gas import and storage operations, and our global energy trading business enable us to provide Europe and other regions with a reliable supply of low-carbon energy. We are already Europe’s third largest producer of CO2-free electricity, and our growth businesses focus on clean power, low-carbon energy, and the infrastructure for tomorrow’s hydrogen economy. In addition, we design solutions that help companies and cities reduce their environmental footprint. Our 20,000 professionals and operations in 40 countries give us the skills, resources, and reach to empower the energy evolution toward a cleaner world. fortum.com; uniper.energy