Customer Service Representative for Specsavers (Dutch Speaker)

Ready to pack your bags, and move to the country of delicious paella and bachata? We are looking for customer-focused talents who are willing to take the next step to join an international and fun team. Don’t miss this job opportunity to kick-start your career!

Your responsibilities and impact as a Customer Service Representative will be:
Answering incoming queries from customers 
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings 

Skills, experiences and interests you need to succeed in this role:
A native level of Dutch and an advanced level of English
Having knowledge about IT platforms, equipment and applications such as Windows/MS Office
Being an attentive listener, comfortable and skillful at communicating with people
Being a team player with high social competence
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Malaga for an international career and life experience

What’s in it for you?
Full-time permanent contract, 8h a day, 5 days a week
Monday to Sunday on rotative shifts (08:00 to 17:00) with different shifts in the weekend
Salary: 17.400€ gross annual base salary
Bonus op to €1.800 gross yearly
Opportunity to join an international company
An open-minded and employee-oriented working environment
Career development opportunities

What should you expect from living in Malaga?
A friendly small city lifestyle with a charming city centre
Colourful Andalusian culture, fair and fiestas
Sunny weather all year long and blue flagged beaches
A variety of delicious tapas and Mediterranean cuisine
Lots of chances to learn or improve your Spanish

Your Future Company:
2 French entrepreneurs created a startup in 2000 and today, they are leading a global brand. Their growth and solution-oriented services are acknowledged by some of the most progressive brands and leading companies they are currently in business with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them on their journey in Barcelona.

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or send us your CV to be considered for other projects or future opportunities.


Required language: Dutch