Customer Service Representative Swedish

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Swedish speaking Customer Service Representative for their offices in Spain.

Position: Customer Service Representative

Location: Benalmadena (Málaga), Spain

Employment type: Full-time

Remuneration: Base salary + bonuses.



DUTIES AND RESPONSIBILITIES:

Communicate with customers through various channels (phone, email, chat)
Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests
Maintain and update all job-related administrative forms
Ensure clients receive the highest level of service at any moment given.


REQUIREMENTS:

Native/fluent in Swedish, both oral and written. Fluent in English (at least B2 level)
High school diploma or equivalent
Minimum of 2 years' experience in customer support, call center or sales is needed
Comfortable working in a call center environment
Excellent communication skills

Solid computer skills
Exquisite customer care, courteous attitude
Positive and motivated mind-set
Able to work independently, while being a team player at the same time.


BENEFITS:

Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Private medical insurance
Relocation support
Guidance and tools to reach your full potential.