Customer Service, SAFMARINE

Safmarine Container Lines N.V.is a subsidiary of the Danish company A.P.Möller-Maersk who employs over 60,000 people worldwide and has offices in more than 125 countries.Safmarine is an international shipping company which has approximately 1,300 employees world-wide.In Sweden we are represented by Maersk Sverige AB and based in Gothenburg.Responsibilities / Key Tasks - Frontline phone contact with Safmarine customers.Answers all customer inquiries regarding Export /Import cargo and facilitate resolution utilizing the system designed for the process.- Routinely performs coordination with internal and external agencies (sales, line management, dispatch, etc) to resolve issues in a timely manner.- Maintain contact with third party terminals and update systems as required.- Maintain proficiency in all required software programs necessary to provide quality customer service.- Manage and respond to all email and other system requests within the proper time frame as per the company's' goals and objectives - Review & input hazardous material declarations into systems to ensure compliance with IMO and Company policies.- Perform other job related duties as required - Making sure that invoices and outstandings are adhered to. We offer a job in an international environment which is characterized by rapidity and changes.It is therefore a natural thing for you to work result oriented with focus on details, quality and customers even during times of heavier workloads.You need to be able to co-operate and create contacts with people in different companies, cultures and countries. Prefer at least one year transportation experience in operations or customer service.Please apply to this position through our jobportal at www.maersk.com as soon as possible but no later than March 30,2007. Position is full time permanent employment. To learn more about our company, please visit our homepage: www.safmarine.com