Customer Service Trainee

Are you looking for a temporary job during the summer? Are you a positive minded person with great communication skills who loves providing excellent service?
If yes, then we have an opportunity for you to join our excellent Customer Service team located in Linköping, Sweden!

Job Responsibilities
As our new Customer Service Trainee your responsibilities will include, but are not limited to the following:
Keep a close dialogue with customers over phone or email to understand their needs and expectations
Be responsible for the end-to-end customer experience
Ensure timely response and quality resolution of inquiries
Cooperating with other departments/functions in our company


Background & Skills
For you to shine in this position, you have a customer service mindset combined with outstanding communication skills.
Usage of different IT tools and systems is a piece of cake for you.
You are proficient in Swedish and English, both written and spoken. You are an excellent team player, and you can work well under pressure and with deadlines.
You have a sense of urgency, while you understand the value of deliver excellence in the details.

Previous experience of working in Customer Service environment or with similar tasks in a sales, logistics or administration context will help you get started, but it’s not mandatory.
On a more personal note, you genuinely appreciate the interaction with other people. You are open for development and improvements to ensure best in class performance.

Why Danfoss and you?
We offer you to be part of creating the next chapter in our successful journey and co-create our sustainable future!
If you are interested in becoming part of our fantastic team, we look forward of receiving your application as soon as possible. Please note that we will handle applications on a continuous basis and accept application as long as the position is posted.

For more information about the position, please feel free to contact Susanne Grimhed, Manager Customer Service Sweden +46 (0)703 700662 or susanne.grimhed@danfoss.com
You are welcome to apply and join Danfoss to work for our sustainable future. It’s time for action! We continuously assess candidates and invite them for interviews, so please don’t hesitate to send in your application at your earliest convenience. We are eagerly waiting for your application!
Danfoss – Engineering Tomorrow
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.