Customer services, Order entry

Working in order entry you are the first line of contact with the customer regarding order handling, short time forecast, delivery information and updates.
YOUR RESPONSIBILITIES:
To enter and acknowledge orders.
To perform order entry control, follow up order status, customer constrains.
Monitor order and forecast status in order to make decision regarding the correct short term plan.
To give support/information to customers (order status, information about deviations etc).

YOUR PROFILE
You have the ability to work well with customers, to communicate in a professional way and provide excellent service. You are well organized and detail oriented. You have the flexibility to perform different tasks and you have a good collaboration with your peers and other contacts in our organization. You are a team player that gives support to your colleagues but who can also ask for help if necessary.
You are analytic and have the ability to suggest and drive improvement activities in your area. You have a masters degree in logistics or relevant experience from order/logistics handling.
Other competencies:
Excellent knowledge in Microsoft, word and excel.
IT knowledge, good knowledge in SAP is preferred.
Business proficiency in Swedish and English.

WHAT WE CAN OFFER
Eramet is one of the world's leading mining and metallurgical companies. By joining a key player in metal mining, the development and transformation of high value-added alloys, you take the risk of experiencing intense emotions in each of your missions!
Eramet offers a varied and motivating career opportunities. With nearly 13,000 employees in 20 countries supporting the energy transition, Eramet is constantly looking for valuable resources.
We offer you:
Variety of exciting challenges.
Being a part of a responsible and sustainable industry.
Equal opportunity employment experience that values diversity and inclusion.


For more information, contact Mikael Sandren, Supply manager Erasteel Kloster, mikael.sandgren@eramet.com
We are looking forward to your application!
Krav
Masters degree in logistics or relevant experience from order/logistics handling.
Excellent knowledge in Microsoft, word and excel.
IT knowledge.
Business proficiency in Swedish and English.

Meriterande
Good knowledge in SAP.



Om arbetsgivaren - Erasteel Kloster AB
Erasteel Kloster AB är den svenska delen av Erametkoncernen som bedriver forskning & utveckling samt produktion och försäljning av gasatomiserade pulvermetallurgiska produkter och snabbstål med världen som marknad. Vi är ca 350 medarbetare i Söderfors, Långshyttan och Vikmanshyttan och omsätter ca 1,5 miljard kronor. Bolaget är kvalitets- och miljöcertifierat.
För mer information om bolaget, besök www.erasteel.com