Customer Site Performance Service Owner

Customer Site Performance Service Owner

Our organization is built by people and great teamwork. We are a truly global company, and we believe in the advantage of a diverse and creative workplace that brings out the best in everyone. At Volvo CE, we are driven by the idea that with imagination, hard work, and technological innovation, we will lead the way towards developing a world that is cleaner, smarter, and more connected. It´s up to us!

We focus on the customer and believe in a sustainable future


We at Productivity Services, within Volvo Construction Equipment, believe in a sustainable future, and with the global construction industry as our arena, we work together with our customers to turn this belief into a reality for people everywhere. We design, sell and support services which are used by customers all around the world. With our expertise, knowledge and passion, our customers are asking for the services we can provide. So, they can reach their objectives, reduce carbon emissions, and create a sustainable operation. That is our purpose, and we live and breathe it every day. We are using simulation and optimization process and tools among others to support our customers towards a more productive and more sustainable operation.

A day in the office


With your knowledge and expertise, you will be part of scaling up our customer site productivity advisory and consultancy services. We are looking for a new dedicated team member that thrive for customer success. An important part of the job is to have responsibility for simulation data quality and reliability of our current and future simulation processes and tools. Also, be responsible for gathering new functionality needs in our site simulation community and lead the work testing new releases and functionality. You will support and be active in securing new technology simulation capabilities. Example on new technologies is electromobility and hydrogen products. This can only be done by staying close to our customers and you will part of important customer site optimization projects now and in the future.

This is you
Bachelor or higher education level required/or equivalent experience from similar position
Proficient visualizing and analyzing data to give recommendations
Knowledgeable in data modelling/simulations using applicable tools
Experience or willingness to learn test and verification management methods
In Productivity Services the following values important to transform and perform:
Take ownership and drive actions cross functional
Ability to self asses and actively work with personal development
High personal courage
Entrepreneurial commercial mindset with profitability and revenue understanding
High personal courage

Furthermore, you are familiar with problem solving method, are fluent in English. Also have good communication and presentation skills. Do you recognize yourself in some of the description above? Apply to this position and ask me any questions!


In the link below is a webinar that descript the organization and the position as Customer Site Performance Service owner in Volvo Construction Equipment.


https://www.youtube.com/watch?v=go0H8TIhdfk


Niklas Mörkberg – Head of Consultancy & Training – +46 700034785, niklas.morkberg@volvo.com


Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.