Customer Solutions Engineer to KGH Customs Services

About KGH

KGH is one of the major providers of customs brokerage services in Europe. Every year, we handle thousands of different products from all around the globe. KGH was founded in 1963 and since then we have continuously built our competence within customs services. Today we are a part of the Maersk group and serve more than 14 000 clients through our presence in Europe and globally with our partner network.

Working at KGH means working in an international environment together with passionate and highly competent colleagues. With a strong drive to generate sustainable solutions, we facilitate international trade and help our customers to grow their business.

Key responsibilities

As a Customer Solutions Engineer, you will be part of the Customer Implementation team within the Digital Business unit. You will be collaborating closely with the project managers, the development teams and the support team. Together you will work to expand the Digital business unit by delivering the solutions for our customers. You will primarily work with configuration of our software solutions to meet the requirements and fulfill our customers business demands.

You will be analyzing the requirements and the data available from our customers. Tests are important in order for us to ensure the quality of our solutions, therefore you will be collaborating with both customers and other internal functions in test sessions. Problem solving and creativity together with a process perspective is needed to set up optimal solutions; everything we do is customer-focused!

We are looking for:

Your drive and eagerness to learn new things are just as important as your skills. To thrive in this position, we believe you are service minded and enjoy creating solutions that meets our client's business needs. You get motivated by taking a project cross the finish line and understanding the unique customer value it has created for your clients.

We look beyond your resume, but we think that you have:

- An understanding for business logical processes and an ability to translate requirements into a working system solution
- A service mindset and experience from nurturing client relations
- Ability to communicate fluenty in English


We consider it a plus if you have:

- Academic education within IT or relevant field
- Experience from working with B2B integrations
- Experience from testing
- Knowledge of XML and JSON


Have we sparked your interest?

Do not hesitate to send in your application. We are interviewing continuously. If you have any questions about this position, feel free to contact recruiter Frida Greve frida.greve@ants.se