Customer Solutions Specialist - Dutch Speaking

About Avery Dennison Retail Branding & Information Solutions (RBIS)
We're a global leader in apparel and footwear industry solutions, a $1.4 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.
Avery Dennison RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents. For more information, visit www.rbis.averydennison.com.


Job Description
What we can offer you! - Your Role:
As a Customer Solutions Specialist you will play an important role in the support and maintenance of our relationship with retailers and brand customers in the Benelux region. You will help manage our customers’ variable data for printed labelling including price/size tags as well as care and content labels including RFID and brand protection solutions. The work involves cooperation with global production locations, IT teams and automation specialists to ensure the smooth operation and improvement of online ordering, production and information solutions. Together with colleagues from our commercial organisation, you will be part of a customer focused team dedicated to understand, develop and satisfy our customers’ needs and requirements.
Activities may include, but are not limited to the following:
Investigate and resolve customer and production issues through the use of systems or communication with production sites and various support teams
Work together with internal teams to help ensure solutions and amendments are implemented using agreed tools, systems and processes
Perform end to end testing
Build and maintain data information in our internal systems and our online ordering solution.
Collaborate with Operations teams on ongoing troubleshooting to resolve issues

Qualifications
What we expect from you! - Your Expertise:
Strong interest for information technology solutions and data analysis including a knowledge of spreadsheet software and database creation such as G Suite from Google and Excel.
Excellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problems
Highly motivated, energetic and enthusiastic personality with an ability to establish and maintain good relationships
Exceptional spoken and written communication skills
Fluent English and Dutch is mandatory
Swedish is not essential.
Willingness to be flexible towards working hours

#jobbjustnu - we're looking to hire as soon as we find the right person
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