Customer Success Agent – Dutch Market

Customer Success Agent – Dutch Market

Do you want to represent the world's leading provider of mobile forensic technology? We at MSAB have our sights set on growth! We are looking for a businessman / woman who can help drive forward our success.

Our Customer Success team is working to build long term relations with our customers and to have 100% renewal rate of our licenses. In your role, you will work with the Area Sales Manager in our specific industry, within the Dutch market primarily, whilst also supporting a number of our other international markets. Your main focus is to continue to build good relations and ensure that the customers we already have, are satisfied and using our systems effectivly. In your role you will have the responsibility to identify and develop on license renewals together with up sale opportunities.

In your work is included, among other things:


Have an advisory role with our customers to ensure continued value of our products and services
Work with customers to identify critical goals or other key figures, and help the customer achieve their goals
Work with our existing customers within the Dutch market, whilst supporting other international markets.


Characteristics:

To be a successful CSA and to succeed with us at MSAB, you are a typical businessman / woman with a strong commercial momentum, who is driven by sales, to build relations and to close deals. You are used to working with structure and independence, you know that behind great results is hard work and building trust. You are solution-oriented, a strong negotiator and a good communicator. You take pride in building long-term relations and are therefore open and attentive to the needs of your customers.

We see that you:


Have at least two years' experience of services / solution / complex sales to companies or organizations.
Preferably have a strong technical interest or background.
Have excellent verbal communication in both Dutch and English. German as a third language is highly merited.
You thrive in a sales culture where individual initiative and high professionalism is rewarded.
Thrive in a multi-tasking environment and can handle many tasks simultaneously.


We offer:


A competitive base salary and commission.
Opportunity to develop as a sales person, along with professional and social colleagues.
A rapidly changing organization with great potential for development.
A driven, successfull sales team.


The service is permanent, full-time, starting immediately and will be based at our headquarters in Hornstull, Stockholm. We apply the probationary period.

Are you right for us? Welcome with your application!

In this recruitment we cooperate with SalesOnlys recruitment consultant Paul Sredojevic. For further information regarding this position please contact Paul at tel: 0760001863 or via email: paul.sredojevic@salesonly.se. All applications and contacts remain confidential. Interviews are ongoing and we therefore want to have your application as soon as possible. You can apply via the "Apply now" button below, which takes you to the ad on our website.

MSAB is the global leader in forensic technology for mobile device examination, with offices in Europe and in the USA, as well as a network of distributors across the globe. The company has been involved with mobile communications since 1984 and now has a singular focus on the forensic recovery of data from mobile devices.

Our XRY software has been used by investigators to quickly and effectively retrieve information, such as pictures, SMS, call history, contact lists and application data since 2003. XRY is used by Police, Law Enforcement, Military, Government Intelligence Agencies and Forensic Laboratories in over 100 countries worldwide to investigate crime, gather intelligence, investigate fraud and fight corruption. In the UK alone we supply 97% of UK Police Forces with XRY for mobile device examination.

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