Customer Success Agent - Finnish speaking

We have now been live in Finland for over a year and we are growing fast!

The Customer Success Agent role consists of two major areas. Handling communication with customers via e-mail, phone, Facebook, chat and secondly analyzing and evaluating more complicated customer applications. In addition to that you will be involved in other tasks such as translations, improving processes and in finding the best way to grow the business in Finland.

We are truly passionate about being on the customers side and creating an outstanding customer experience. As a part of our tightly knit team you will impact the customer and the success of the company on a daily basis.

Anyfin is growing a lot and this role can be a great start for developing within the company.

We believe you:

- Have excellent communication skills in Finnish and English
- Have worked with customer service for 1-2 years
- Are keen to learn and willing to take initiative
- Are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you.
- We add value if you have experience working with credit assessment




Anyfin is a thriving startup based in Sweden making it dead simple to save money on installments and credit cards. Putting a stop to overpriced financial products and capturing generations fed up with traditional banks.

We are a small but fast-growing team of 120+ co-workers specializing in design, programming, artificial intelligence, customer success and credit underwriting.

Working for Anyfin is an exciting journey, where we are all close to the decisions and what’s going on in the company. We constantly explore new ways, fail fast and challenge to improve. We never settle.



Anyfin is a great place to work because:

- Our interests are in alignment with the customers
- We truly care for people, which means they can trust us without a doubt We would never do anything we wouldn’t want ourselves
- Technology is king, we want to do it right from the start: agile, modular and on the forefront of innovation
- The time from idea to reality is short and we all contribute to the company success.
- We are a team of ambitious, competent and kind people.
- Together with strong financial backing, it's a pretty sweet deal




Interviews and feedback are handled on an ongoing basis.

Warmly welcome to contact me tom@thewofi.se with questions and I look forward to your application!

Kundtjänst, kundservice, finska,