Customer Success Manager

Welcome to the World of Mobilaris
Mobilaris Group is a world-leading decision support solutions company based in Luleå, Sweden. We develop our products in close collaboration with our customers, who span over 20 countries worldwide within the areas of mining, industries and authorities. Since 1999, we have helped our customers to work better and faster, while keeping people safe.

The business of Mobilaris Group is channeled through two business areas, each one with unique offerings and characteristics. Find out more about our different business areas: Mobilaris Mining & Civil Engineering and Mobilaris Industrial Solutions.

We are expanding and are now looking for new colleagues who want to join us on our journey.

What we offer
Mobilaris is an innovative, fast-growing product company with customers all around the world. You will have a major impact on our customers´ way of operations. We work in teams in which everyone has a great responsibility and influence on the procedures. You will learn from people with unique competence and skills while contributing with yours.

We believe that trust, teamwork, and innovation are fundamental building blocks for moving forward and positively impacting the world. Without trust, there can be no teamwork, and without teamwork, there is no innovation. Mobilaris believes in the power of teams, both virtual as well as physical. We employ our thinking in our new way of working mixing on premise collaboration with the flexibility of remote working.

One of our core pillars at Mobilaris is technology leadership. We want to master the latest technologies in our domain and deploy them in our products to give value to our customers. It is a key part of our long-term strategy, and we use that in all our businesses every day, making high-performance effortless. We are excited to welcome new team members who share our ambition to develop leading technical solutions and continuously learn more.

In November 2021, we are moving to our new climate-smart office. It is the first of its kind in the north of Sweden and is situated centrally in Luleå. The house will become an arena where established companies, entrepreneurs, and various skillsets will interact and grow together.

We are hiring! Join our Development and Customer Success team!
Within Development and Customer Success we continue to expand to meet the growing demand for our current and coming solutions among a quickly increasing number of customers around the world.

We are looking for skilled people within many different competence areas and roles. Persons who want to grow with us, are curious and have the right mindset of moving fast and working closely to customers. You have a great interest in the latest technology and can apply it to customer needs and expectations, and thereby create customer value.

In the end, it is all about bringing technology that solves a problem to the customer.

Effortless for the customer, inspiring for us.

We are looking for skilled persons with competence within these areas:

– Cloud technology
– Quality Assurance
– End-to-end- and system verification
– Test automation
– Full stack-, backend- and frontend development
– Network engineering
– IoT
– Cloud/System/Application-security
– Cloud architecture
– Microservices
– 3D technology
– Authentication- and identity management
– HW provisioning
– DevOps
– Product roll-out
– Customer Success – Management, Support and Maintenance

Examples of tech and programming languages we use are:
Java, Go, Angular, Kotlin, Python, Unity, C++, C#, Julia, GitLab, JavaScript, Android, Docker, Nomad, Consul, Jenkins, SQL databases, UWB, Wifi, Elasticseach, Prometheus, Grafana.

The roles are in general highly versatile and technical. We believe that you are comfortable in design and engineering matters across various topics, often including customer interactions.

Knowledge about mining applications and methods as well as knowledge in Spanish and other languages are a plus, but not a pre-requisite. National and international travelling is to some extent a part of all roles – from occasional to more extensive depending on the role.

Open positions
Do you have skills and interest in some or several of the above-mentioned areas and would you like to be part of our exciting journey? Then some of these roles might be perfect for you:

– Quality Architect
– Quality Engineer
– SW Developer – with a bit or a lot of experience
– Cloud Security Specialist
– Cloud specialist/architect
– Customer Success Engineer
– DevOps Engineer
– Customer Success Administrator
– Customer Success Manager

Welcome to apply!

Questions? Welcome to contact Casper Swart, Vice President Customer Success
E-mail: casper.swart@mobilaris.se
Phone: +46 070 269 73 29