Customer Success Manager at Life Inside // Gothenburg

Entrepreneurial and challenge-driven with an empathetic mindset? Yup, we’re talking to you! So, here’s the deal: with our newly developed SaaS-platform Life Inside we’re reinventing employee storytelling. Life Inside is an employer branding and employee video platform which allows our customers to effortlessly create, share and publish employee video testimonials right on their career site, job ads, and website - allowing them to take control of their employer brand. We’re scaling up fast and now we’re searching for a Customer Success Manager to guide our users to reach their business goals.

What you’ll get

- A team of driven, passionate, and open people
- Be part of transforming the landscape of employer branding towards a more transparent candidate experience
- A workplace characterized by innovation, willingness to change, and teamwork


Your role

- Ongoing contact with customers to proactively see, understand and ascertain their needs
- Follow the customers’ use of the product through data-driven analysis to ensure effectiveness
- Take fresh initiatives to guide our customers to achieve their goals



Who you are

- Driven by results and business opportunities
- Service-minded
- Thrive in fast-paced environments



Your skills

- B2B sales experience, preferably in SaaS
- Excellent communication skills in Swedish and English
- Great at building and managing customer relationships
- A confident and engaging travel guide on the customer journey



Ready to take the next step in your career? If that’s a yes, we’re over the moon! Take the chance to explore what you can do - one thing is for sure: it will never be boring. We look forward to hearing from you.

START: According to the agreement
LOCATION: Gothenburg
JOB HOURS: Full time
CONTACT: HR Operation Cecilia Eriksson, cecilia@oddwork.se

LAST APPLICATION DATE: 2022-07-02