Customer Success Manager (m/f/d)

Avery Dennison (NYSE: AVY) is a global materials science company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs more than 35,000 employees in more than 50 countries. Reported sales in 2021 were $8.4 billion. Learn more at www.averydennison.com.
Avery Dennison is an equal opportunity employer.


What we can offer you! - Your Role:
To support our team in Germany, we are searching for an Account Manager. This is a challenging role in a very fast, highly competitive changing business and within a high performing sales team.
As an Account Manager, you are responsible for driving consistent profitable growth by achieving sales objectives within designated accounts. You will further develop business with our customers, improve added customer value by demonstrating our capabilities and building stronger customer relationships, and become a trusted advisor for our customers. You will partner in this position with accounts in the Team Sports industry to provide solutions for branding and variable data management that enhance brand value.
Activities may include, but are not limited to the following:
Increase revenue by achieving sales objectives in existing and new accounts
Create and manage account strategies to deliver on sales goals to enable top-line growth and gain share, and maximize profitability
Building new and strengthening relationships with our customers
Collaborating with colleagues from different teams around the globe
Lead the coordination of product development and sampling activities between the customer and our internal teams
Act as the customer’s primary point of contact for coordinating global account needs
Being creative in finding solutions for our customers and winning new business
Developing a sound understanding of the competitive landscape assessing continuously for trends and opportunities
Using SalesForce to effectively analyze sales activities and customer base as well as creating regular sales forecasts and performing an efficient pipeline management



What we expect from you! - Your Expertise:
You love being a sales professional and providing excellent customer service is always a given for you
You have experience in sales including quota responsibility, market development, account planning, and customer engagement - ideally in an international business
You have excellent communication and negotiation skills in German and English (spoken and written)
entrepreneurial thinking comes natural to you
You are able to work independently with little supervision.
You are able to handle a number of key tasks at the same time and prioritize your work on your own
You have an energetic, dedicated and enthusiastic work approach combined with strong self management to meet deadlines and to do what it takes to get the job done
Your have a strong cultural empathy and are a team-player with a relationship-building attitude to operate in a complex multinational organization
Experience in the apparel industry can be advantageous



Who we are! - Our Story:
Each of us, Every day! Eight Values. One Team!
We understand diversity and equal opportunities as enrichment for our future-oriented work at Avery Dennison. With us, teams are balanced and diverse. Because each of us is unique, and we appreciate bringing together different personalities and talents.
Avery Dennison is an equal opportunity employer. You are interested in knowing more about our Diversity & Inclusion approach? Please go to averydennison.com/en/home/about-us/diversity-and-inclusion.html
At Avery Dennison we do what we love, and we love what we do - Just click here, and get us to know even better: Life @ Avery Dennison (linkedin.com/company/avery-dennison/life/emea)