Customer Support Agent in Barcelona (Danish Speaker)

What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there.

You would be receiving top-class training from the biggest brands from a variety of sectors and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact as Customer Support Agent will be:
The company recruits based on soft skills, providing comprehensive training in all aspects of the job. Regardless of your profile and experience, you'll have the chance to make a difference.
Responding to inbound requests from organizations and documenting relevant case information
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Identifying issues and providing effective solutions, and escalating the issues when they require further support

Skills, qualifications and interests you need to succeed in this role:
We are firstly recruiting for motivated, professional, and reliable candidates who are committed to their experience abroad. 
A good level of English, along with a native level of Danish is mandatory
Strong empathy
Willingness to learn
Excellent listening skills and proficient communication abilities
Flexibility
A drive for excellence and professionalism
Strong teamwork skills and dedication to collaborative success
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Barcelona for an international career and life experience 
EU Citizenship or valid work permit/ residency card mandatory

What’s in it for you?
Competitive Salary with bonus 
Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH) 
Multicultural environment
Company offering you not only a job but a full experience abroad; activities 
Flexible working arrangements
Central, easily achievable location
Relocation package (week of accommodation and flight to Barcelona) 
 
Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.


Required language: Danish