Customer Support and Production Representative

Join a dynamic part of Saab on our profitable growth journey! We are looking for a committed and communicative co-worker in the area of customer support and production to complete our supply team at Hackefors in Linköping.

Whereas more than 90% of all goods are transported by sea, the maritime sector is entering into a new era with groundbreaking technology paving the way for huge benefits for both the economy and the environment.

Saab TransponderTech's vision is to create 'World leading products for maritime safety and sustainability'.

Please see our latest promotion videos to learn more about VDES and some of our products: https://www.youtube.com/watch?v=-xvTKKAVIPo

Your role

Our supply team is responsible for the supply chain, production and customer support. The team consists of about 10 employees that handles customer orders and dispatch, production planning, logistics and export control, as well as customer support, purchasing and production.

Your main tasks are:

* To have a close contact with our customers and handle technical first line customer support
* To handle troubleshooting and repairs of customer owned products
* To handle in house production and dispatch, i.e. software loading and hardware adjustments as well as processing of test reports and delivery documentation
* To work together with our engineers, sales and logistics representatives to support new products and customer deliveries

Your profile

We think that you have a good experience of practical work with electronic products, good knowledge of electronic components, production, repair and testing. We also believe that you have a good computer knowledge.

In your role, you will both have internal and external contacts, which demands a genuine interest and approach to work in a customer interface as well as a high level of communication and good skills in both English and Swedish.

This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.

What you will be a part of

You will be part of a dynamic and enthusiastic team of about 50 people located at Saab's site in Hackefors, Linköping. The site covers all functions required by a small independent company within the company, from marketing and sales, to product development, production planning, customer support and logistics. Saab TransponderTech is part of Business Area Surveillance. We operate on a commercial market with relatively short sales cycles and are market leading with a truly global customer base.

Our employees are our most important assets, therefore it is important that you share Saab's values. We continuously work with our culture as part of the Surveillance Together As One program. At Saab TransponderTech, we believe in value-based leadership. Our individual differences is a valuable asset for the company and diversity is one of our core values.

Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. Read more about us here.

Business area Surveillance offers world-leading sensor technology in monitoring and decision support to protect against threats. The portfolio covers airborne, ground-based and naval radar, electronic warfare, C4I solutions, aviation systems and cyber security.

Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. Your application may be in Swedish or English.

If you aspire to help create and innovate whilst developing yourself in a challenging team setting, Saab may well have the perfect conditions for you to grow. We pride ourselves on a nurturing environment, where everyone is different yet we share the same goal - to help protect people.