Customer Support Associate - Danish Speaking

Imagine landing a job in tech while helping people to live circularly? Sellpy’s customer support team is looking for a Danish-speaking colleague to make a difference at our brand-new hub in Stockholm.
You are welcome to bring your passion for sustainability when you help our customers with a wide variety of endeavours. We are growing rapidly in Denmark and that’s why we are excited to add a Danish-speaking colleague to the team.
The next Danish-speaking colleague will have a very important role in driving the expansion in the Danish market. Sellpy has customers selling and buying second hand products, and you will be responsible for helping customers in both areas, over chat, email but also over the phone.
We specialize in unique items at Sellpy, which gives you plenty of fun challenges that you guaranteed haven’t faced before.
We look forward to working together and continuously improving our service based on customer feedback. You will take part in brainstorming ideas to further expand our customer support processes to deliver first-class service to our sustainable customers.
In short, you will:
Create satisfaction for our buyers and sellers in a wide variety of support errands.
Pick up inquiries via email, chat and telephone.
Learn lots from tech and sustainability in a fast-paced environment.
Help to improve our service based on customer feedback
Contribute to how we expand our processes in customer support.

You need:
Spoken and written fluency in Danish, and very good knowledge of English.
An interest in finding solutions and improving the offer for our customers.
A structured and service-minded mentality.

We are impressed if you have:
Experience from a customer-facing role.
An interest in second hand & sustainability.

You get to:
Be part of a tech-minded company that's driving the change towards a sustainable lifestyle. In return, you will get direction, energy, and work on meaningful challenges on a daily basis.
Benefit from hybrid work from our offices at Medborgarplatsen, and from home.
Work with highly skilled and motivated colleagues.
Enjoy staff discounts at Sellpy and the H&M brands.
Save up with a monthly pension plan.

About Sellpy
Sellpy’s vision is to empower everyone to live a circular life. We believe there is huge financial, social and environmental value in prolonging the life of things and clothes. We are proud to be the leading service for second hand items, and one of the fastest-growing scale-ups in Sweden. The list of countries we are available in grows by the day. Since launching, we have given new life to more than 20 million pre-owned items, saving almost 150.000 tons of CO₂.
Location
You are welcome to do all these things at our new office at Medborgarplatsen in Stockholm, and from home. We want you to enjoy a flexible work setup because well, it’s 2023 and digital meetings work just as fine.
Form of employment: Full-time
Start: As agreed upon
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.