Customer Support Engineer to UMS Skeldar in Linköping

UMS SKELDAR is a joint venture between Saab and UMS AERO Group. Our portfolio includes two unmanned helicopters to support marine, military, and public safety operations. We have a fast-paced, dynamic, and international work environment with an entrepreneurial spirit. At UMS Skeldar you get the unique chance to leave your footprint within our organization with fast reaction times and high commitment.

In the role as Customer Support Engineer you will be a part a global support and will play a key role when it comes to our customer deliveries. The idea is that you will both work as a helicopter technician in Linköping and at the customer's site, but also train and supervise the customer's own technicians on site so that they can service and maintain the systems on their own. Depending on the scope of the contract and the number of technicians, these assignments can last anywhere from a couple of weeks to several months. This position will initially be a helicopter technician position where you will get a chance to learn the systems from scratch. As you become self-sufficient when it comes to the technical aspects, your role will include a supervisory, educational function and technical customer support.

You become part of the Support and Flight Operation team.

In the role as Customer Support Engineer you will:

- Maintaining helicopters and ground stations.

- Ride with the delivery team and do start-up with the customers.

- Training and supervising customer staff.

- Be on-site with the customer while they become self-sufficient within the systems.

- Be the customer's contact person both on-site and from home.

- When you become self-sufficient in this position, it will mean a number of longer journeys depending on the customers' needs and the complexity of the assignment.

Does it sound interesting? Apply today!

Are you the one we are looking for?
For this position, it is important that you are fearless and dare to take on new challenges. Furthermore, you are responsible and self-motivated, which means that you can drive your own work forward on your own. You are comfortable when it comes to communicating and place great value on collaboration both internally and externally.

To succeed in this role, we see that you have Helicopter licences B1 and B2. We would like you to have a minimum of 3 years of relevant work experience as a helicopter technician. It is meritorious if you have Helicopter Licence B1.4.

For this position, high demands are placed on English in speech and writing

Additional qualifications: Knowledge of other languages.

We offer:
A unique opportunity to be part of a fast-growing company.
A dynamic workplace where no two days are the same.
A high-tech product that is currently at the forefront of the market.
A familiar work culture characterized by spirit of cooperation and high commitment.

More information:
Workplace: You are stationed in Linköping, but the position means that you will work in different places in Sweden and around the world.
Type of employment: Full-time.
Start: Immediately with regard to notice period.
Travel: Occurs in the service.

For employment within UMS Skeldar, it is required that you will be approved in accordance with the Swedish Protective Security Act. For some roles with certain security-sensitive activities it may require certain citizenship.

We process applications on an ongoing basis. We look forward to your application!