Customer Support Evenings & Weekends

BRUCE is on a mission to develop the #1 fitness membership in the world. We believe in freedom, variation and the power of trying new things.
In order to achieve our ambitious plans we are currently looking for a talented support star to join us and help the support team on an hourly basis during evenings and weekends.
What you will do:
First line support for our members in Sweden, Norway and Denmark
Advise on our different memberships
Problem handling by finding quick and suitable solutions for our members’ daily issues
Identify and report bugs or other issues in the app

How we think you are:
First thing’s first – Your background is less important if you think you tick the boxes below:
Quick learner with the ability to handle incoming messages efficiently, with maintained quality
Flexible and love to give great service
Ability to do simple calculations
Preferably unhindered in Swedish and English writing. It's a big plus if you can write in another Scandinavian language (Norwegian and/or Danish), but don't let that stop you from applying if you don’t

What we offer you:
A flexible and fun work opportunity
A welcoming company with an unpretentious and relaxed team
Remote work from any location
Bruce Black membership

How to apply
So - if you think it would be fun to be part of our Bruce team and set the standard for the best support in the world – get in touch! Send your CV in Swedish or English to Boel Axelsson (Head of Support): boel@bruce.app
As diversity is something that is important to us we’d love to see applicants from all gender identities, ages, cultural backgrounds and physical abilities.
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.