Customer support Manager

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
Are you a coaching manager with the drive to lead others towards success? If so, this could be a highly interesting opportunity for you. In this position, you will play an important role in a customer-oriented organization characterized by profitable growth, and with a strong focus on sales.
Your responsibilities
Lead a skilled team in the Customer Service department
Responsibility to ensure that the team are adequately staffed, trained, and coached
Provide support including quotations, order handling and project management for larger projects
Our ambition is to exceed our sales targets through increased productivity, which is why a vital part of your role will be to find ways to further improve the way we work within the team and the entire local business unit
Living Hitachi ABB Power Grids core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your requirements
Strong personal drive and persistency
Ability to set and communicate a clear direction to your team is highly valued
Good listening & coaching skills and the ability to motivate your team towards common goals
A university degree is preferable, and sales experience is considered a great advantage
Excellent written and presentation skills
Full proficiency in English is required, both written and spoken

More about us
Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply before July 10! Applications will be reviewed on an ongoing basis, so don’t delay – apply today!
Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid.
www.hitachiabb-powergrids.com