Customer Support Representative French - English

Are you motivated by providing good customer experiences and finding solutions? Are you enthusiastic about electric mobility? Then we have the perfect vacancy for you in Valencia!

Join our team of French CS representatives at Atento and colleagues from all over the world in Valencia, Spain!

Your future position:
Due to the growth of our Services in Valencia, we are looking for multilingual, motivated individuals who have the drive to succeed in a fast-growing industry.
Currently, we are looking for strong customer service advisors interested in discovering the electric mobility industry.

What we are looking for:

With this role, you'll be the first point of contact and it is your responsibility to ensure a positive customer experience. Your main task will be to reply to e-mails, messages, and phone calls from customers. Here you will assist in updating contact information. As a person, you have a positive mindset that will help you to deal with tricky customer problems.

Requirements:
● You can demonstrate excellent verbal and written communication skills in French and English
● You have a positive, and energetic attitude
● You have 6 months or more of customer services experience
● Computer savvy and efficient with different communication and office software tools
● Ability to work in shifts
● Good communication skills and organizational skills
● Willing to relocate or available to work on-site in Valencia, Spain
Work schedules:
● Morning: From 8:00 a.m. to 3:30 p.m. from Monday to Sunday, working rotating weekends (37 weekly hours)
● Mid-day: From 10:00 a.m. to 8:00 p.m. from Monday to Sunday, working rotating weekends (38,5 weekly hours)
● Afternoon: From 4:00 p.m. to 12:00 a.m. from Monday to Sunday, working rotating weekends (37 hours per week)
● Night: From 12:00 a.m. to 08:00 a.m. from Monday to Sunday, working rotating weekends (38 hours per week)

What’s in it for you?
● Opportunity to work in an international and dynamic environment in Valencia
● Competitive salary
● Possibilities to grow inside the company
● Employee discounts
● Relocation support & assistance
● Free weekly and after-work activities
● Bonuses for referring your Friends


Start date: Immediate

Want to enhance your journey with us? APPLY NOW!
***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, or sexual orientation*


Required language: French