CUSTOMER SUPPORT SPECIALIST

Job Description
We are looking for a Customer Support Specialist to our client in Landskrona. You will be part of a fast-growing company!

In this role, you will provide internal and external customer support (e.g., technical, order assistance, payment-related assistance) for water cooling systems worldwide, within electrifying processes, and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales Service and/or Spare Parts teams.

Main tasks as Customer Support Specialist:
- Technical support
- Spare part quotations
- Spare part orders
- Warranty handling
- Updating of annual Spare part price list
- New customer registration
- Custom codes, freights, logistic questions

Company Description
Our customer is developing the world's energy system to become more sustainable and flexible. They help customers in the energy and industrial sectors with innovative solutions and services worldwide.

About JobBusters
JobBusters is an authorized staffing and recruitment company targeting white-collar workers and was started in 2011. We at JobBusters care about our consultants and our goal is always to build long-term relationships with both consultants and clients. Our goal is always to match our clients' dream candidates with our candidates' dream jobs!


Qualifications
- You have an academic degree.
- You have several years’ working experience from a similar role.
- You are fluent in English, both oral and written. Swedish is a plus.
- You have knowledge in SAP and Office package.

When you join JobBusters
As a consultant at JobBusters, you can feel secure with a collective agreement, available consultant managers and committed recruiters. As a consultant, you also get access to our network of exciting companies and clients! For us, it is important that you as a consultant feel comfortable, feel a sense of security and community with us as an employer. We offer an occupational pension, salary change and the option of flexpension. You also get access to our benefits portal, where in addition to wellness allowance you have access to lots of discounts and offers in wellnes, home and leisure, transport, healthcare and much more! Your well-being is of the highest priority for us and we offer, among other things, a digital solution that helps our employees find tools to deal with all the challenges of everyday life, both at work and in private life.

Personal qualities
As a person, you are driven and independent with a great team player skill. You have a problem solution mind and can easily take initiative when needed, and you can clearly communicate with people from different backgrounds and cultures around the world.

Admission and Application
Full time position, 40 hours per week. The position will start as soon as possible, and the assignment is expected to run until 2023-12-31, with possible extension. For this assignment you will be employed by JobBusters as a consultant at our client in Landskrona. Remote work is possible one day a week. Submit your application in English today, as interviews are ongoing.