Customer support to the automotive industry

Do you have a genuine interest in providing excellent customer service? Do you want to be a part of an exiting journey, working together in a fast-paced global environment ready to break new ground? Then this could be the right opportunity for you.

Our client is pushing the boundaries within electrification, design, safety and sustainability in the automotive industry. In your role as customer support your responsibility is to consistently deliver an outstanding, personal customer experience addressing the needs of current and future consumers across the shopping and ownership journey.

In this role you will: communicate with consumers based on their needs via chat, phone, email and social media
manage lead generation, follow-up of leads and assign to internal teams

Experience is important, but personality is key!
You are truly customer focused, a curious listener, eager to support and find the best possible solution for every unique consumer. You have an interest to learn and to be able to understand and clearly convey brand, business and technical concepts in a simple way. You prefer working in a collaboratively environment showing strong communication skills. Passion for people is important, passion for cars is a bonus.

Qualifications:
- experience within customer care and/or customer service
- good computer skills and knowledge within CRM systems
- excellent oral and written communication skills in Swedish and English

In this role you will need to have the ability to work evening hours, weekends and holidays.

Interested?
Are you the customer support we are looking for? Submit your application as soon as possible as we work with ongoing selection. The position may be filled before the application deadline.

If you have any questions, you are warmly welcome to contact recruiting consulting manager Sara Rönneberg Carr, +46 (0) 733-844850.