Customer Support/Call Taker

We still have a few positions open at our Nordic sales office.Are you the team player we are looking for?[ As a call-taker at our sales office, your responsibilities will be to handle all customer contacts coming in via phone, fax or e-mail from either the Danish, Norwegian or Finnish markets.You will handle incoming issues such as orders, product inquiries and material requests, and you will co-ordinate questions with for example our sales reps, trade and service partners and our credit & collection department. [ We require at least one year of experience from direct or indirect sales, preferably from a call center/telemarketing business.You speak either Danish, Norwegian or Finnish fluently and you easily communicate in Swedish and English.Your IT-skills are good and you have good working knowledge of the Internet and the Microsoft Office package.Prior experience from support systems such as SAP will be an advantage.Having joined our team, we will expect you to learn and develop extensive knowledge of our products, our processes and our company.[ To be successful in our team, we believe you have excellent communications skills and that you love the action of a sales environment.You work effectively both in a team and independently, and you have the ability to understand our customers needs.For the right persons we offer a positive, motivating environment, with good opportunities for personal and professional growth! Last day for application is 2010-07-02.Apply with CV and Cover Letter via www.mercuriurval.se/www.mercuriurval.se (ref.nr.SE-02691) Ansökan sker endast via nedanstående länk!