Customer & Translation Support

Do you want to be a part of our team and join our journey towards becoming the most loved destination in Scandinavian design and lifestyle? Are you fluent in both writing and speech in Finnish, Dutch, Norwegian or Danish? We are now expanding on our international markets and are therefore looking for talented colleagues with a passion for creating a world class customer experience.
About the role;
As our new star of Customer & Translation Support, you will have a combined role between our departments Customer Service and Commerce. With your language skills in Finnish, Dutch, Norwegian or Danish you will have a role that varies between helping our customers with their cases and translate content that communicates with customers in the specific market.
Your main responsibilities will be;
Help our customers solving their individual cases via telephone, email and chat
Make sure that each customer gets a world class experience by being professional and personal, finding the best solution for each individual case
Translate content in newsletters, banners and products
Creating content with a SEO-perspective, to ensure an effective communication to the specific market

This role is a perfect fit for you who wants to have an important role, working hands-on with our number one corner stone - Creating the worlds best customer experience.
We offer you a developing role where you will be a part of an engaged team full of energy and goal oriented focus.
About you;
To be a match for this role, you are an excellent communicator and a typical "people-person". You have the ability to build relationships and a trustworthy way of communicating in both speech and writing. You are empathic and understands that each individual needs to be treated based in their situation and specific case.
You are fluent in both speech and writing in at least one of the languages; Finnish, Dutch, Norwegian or Danish. In addition to this, you are also fluent in speech and writing in English and/OR Swedish.


You are a great administrator who works comfortable by a computer and with administrative tasks. You love to integrate with others, as well as you enjoy going in to your "bubble" and focus on producing content by your own.


Further on, you are flexible and open to change. We have a culture of making decisions and act quickly, which requires a positive attitude and ability to change your agenda and prioritize.
Last but not least, you are a team player and understand that great results are accomplished by working together towards high goals, while having fun together at the same time.
Welcome home!
This position is full-time or part-time depending on your situation. Work place is at the office in Kalmar, working remote is not possible for this role. We want you to start as soon as possible.
We are convinced that your attitude and personal characteristics says more about you than your previous merits and education. We therefore send out personality tests for all our candidates early in the recruitment process.
If you have any questions about the position, please contact Annika Krause, Head of International Sales, by email at annika.krause@nordicnest.com


We look forward to your application!