Customer & User Experience Lead for Mining

Take the next step in your career at ABB, working in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.
As the mining industry now preparing for the fourth industrial revolution, we at ABB have decided to do the same, ABB has set high goals and a focused strategy for sustainable Mining Automation and Electrification. We are now hiring an expert and lead in research and development (R&D) for Customer & User Experience to help us develop and drive the next generation of the overall mine to port Customer & User Experience (CUX) strategy and roadmap.
Are you a potential candidate for fitting in this interesting, challenging and awarding role? Read below!


Your responsibilities
Your main mission will be to drive the next generation of the overall mine to port Customer & User Experience strategy and roadmap, as well as feed this into our R&D portfolio and related R&D projects.
Contribute to successful product development results by identifying, proposing and implementing innovative solutions based on solid customer and user research.
Collaborate and co-create with mining customers both in Sweden and abroad.
Support Product Management and R&D colleagues with customer and user experience values, needs and requirements.
Act as a role model with your background and behavior regarding customer and user-centered design and development, as well as design thinking and innovation.
Live ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
This is a global role and you will collaborate with coworkers with other fields of expertise within the team.



Your background
A university degree and at least 7 years of work experience in related field.
Experience of leading other people, e.g. through project or line management.
Experience of working in the mining industry, is considered as a plus.
You are a curious person with strategic mindset that can see both the bigger picture and details.
You are innovative and have creative skills as well as customer focus approach.
As a true team player, you are communicative, collaborative and positive and thrive in a role where you can take initiative – all to contribute to our future success.
It is desirable that your life situation allows some flexibility, as the work can involve travel and overnight stays.
Since you will work in a global role, fluency in English is a must, both written and spoken alike, and since you will be located in Sweden, Swedish is an advantage.



More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.
For further questions, please contact Recruiting Manager, Marcus Kristofersson, +46 910 77 08 02, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Mikael Blomqvist, +46 21 34 21 48, Unionen: Joakim Broström, +46 84 77 91 39, Ledarna: Leif Öhrberg, +46 21 34 23 25. All other questions can be directed to Talent Partner, Therese Ideblad, +46 725 53 80 40.
Welcome to apply the latest by February 25th. Please note that selection will be done on an ongoing basis and the position may be filled before last day of application. Apply today!