CX Senior Consultant for software consulting company

We are looking for CX Senior Consultant for our client who is leading software consulting company. This is Permanent Recruitment with our client.

About Client:
Our client is in business for more than 15 years. Our client offers its customers a comprehensive range of digital services and solutions for different stages of the customer path, as well as intelligent sales and marketing tools that utilize artificial intelligence and analytics .
Client has recognized excellence and a strong market position in Finland in leading software platforms and key technology ecosystems (such as SAP and Microsoft ) and in integrating them seamlessly into customers´ business. its customers include more than 100 leading and well-known companies in their industries.

About role:

As a CX Senior Consultant! You are strongly committed to the customers´ business issues and help them find solutions for smarter work and better customer satisfaction. You gain customer trust by seeing solutions instead of problems, with a smooth dialogue with architects, developers, product owners, and other key people in the customer business organization. A large part of your role would also be to work with customers from an early stage of the sales process and to actively participate in presales.

Main responsibilities

• Build winning stories with Sales and Account Executives
• Bring vision and insight in their domain of expertise
• Take part in offering development
• Act as influencer internally and externally
• Work in billable part time role in customer project
• Possible KPIs: Revenue, growth, utilization, and customer satisfaction

Selection criteria

• Current superpowers in CX solutions (preferably SAP)
• Team player by heart
• Build winning stories and develop our offering.
• Facilitate or consult project starts in close cooperation with project teams
• Proven track record in presales & sales support
• Experienced in offering development
• Experienced in C-level discussions with our customers
• Proficient in English
• Preferably proficient in Swedish

 Interested?

Please send your CV or LinkedIn profile by clicking the apply button. During the interview process, we would like to get to know you, your background and skills, and future ambitions and to see if we would be a great match.?