Danish and Swedish speaking Social Media Customer Service

MultiMind Bemanning AB arbetar med personaluthyrning och rekrytering. Bolagets nisch är att förmedla personal med språkkunskaper samt internationell erfarenhet inom områdena kundservice, ekonomi, marknadsföring, HR och IT.

Are you a social and digital media savvy that likes to transform consumers digital behaviour insights into action plans? Do you also want to work with brands that really makes an impact on our environment? Read on!

We are looking for a  Social Media Specialist  to join one of the leading consumer goods companies in the world!  This is a consultancy opportunity, starting August 2019 until February 2020 with the opportunity for extension.

 



About the role

 

As the Social Media Specialist, you act as an expert in the area and drive our execution and tracking to the next level by being proactive in the way we work with social media. You are responsible for posting, answering and surveillance of the social media platforms and escalating any issues to the appropriate internal/client teams. This position includes daily contact with brand builders and agencies, giving them input on community response, scheduling on posts and uploaded content. You will also be the one implementing the strategy and creative supplied by brand builders or agencies.

 

RESPONSIBILITIES:

Act as an administrator for Unilever’s brands social media communities
Respond to consumer questions and interactions on the social media platforms.
Handle and register all consumer complaints 
 

Qualifications

    Preferably an academic degree in Marketing or communications  
    Fluent in  Swedish and Danish, both written and spoken. Good communication skills in English.
    Experience from working with social media
      Experience from working in a consumer service role
      Basic skills in InDesign/Photoshop or other editing software is a plus
 

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Employees at MultiMind are entitled to: Employment terms according to the collective agreement in terms of salary, vacation, statutory pension contribution, sick-leave entitlements, parental leave, and overtime compensation. 
A dedicated Staffing & Recruitment Manager that continuously monitor your career development and ensures good work conditions.
Participate in fun activities and events.
Generous preventive health care through a beneficial discount on a gym membership
 

Interested? If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline

Key responsibilities

-        Act as an administrator for Unilever’s brands social media communities

-        Respond to consumer questions and interactions on the social media platforms.

-        Handle and register all consumer complaints