Danish Customer Advisor

About Qred

In 2020 the Financial Times (https://www.ft.com/content/691390ca-53d9-11ea-90ad-25e377c0ee1f) named Qred Sweden's fastest growing company and one of the 10 fastest growing companies in Europe. Qualifying again in 2021 (https://www.ft.com/content/8b37a92b-15e6-4b9c-8427-315a8b5f4332), Qred is now a leading, international FinTech scale-up that specialises in smart, digital and automated financing and payment solutions for small businesses - with operations in the Nordics, Benelux and Brazil. We are passionate about helping small businesses thrive and grow, and we are proud of the role we have had in our customers’ ability to create jobs as a result.

Having recently secured an external round of funding (https://www.finextra.com/pressarticle/89243/nordic-capital-invests-in-and-partners-with-qred) from one of the most respected private equity firms in the Nordics, Qred is in an exciting phase of our company’s journey that focuses on growth through international expansion fuelled by smart product development and technology.



What You’ll do at Qred

In the role as Customer Advisor, your most important task is to ensure that our customers receive the best advice and service when they contact Qred by phone or
email. It is essential that you are able to build trust and be able to understand the customer's needs and meet them at eye level.

In close collaboration with experienced colleagues, you as a Customer Advisor will be responsible for handling loan applications from existing and new customers. Risk and credit assessment will be taught to you by your colleagues and we will help you develop into the position.

- Communicating with customer by phone and email
- Assist new and existing business owners with their questions and concern
- Underwrite and provide business loans to small and medium sized businesses
- Warm calling different company types to offer them a business loan
- Contact and help late customers with their invoices


Why you are a fit for Qred

For Qred it is really important that you are motivated and eager to learn. We value high team spirit and we believe that there is nothing a person cannot learn. Therefore having a good fit for the team is really important for us.
To thrive in the role as Danish Customer Advisor we believe you are:

- Native Danish speaker willing to work from our office in Stockholm

- Proactive: resourceful, new ideas and a positive attitude

- Self-motivated: ability to work well independently

- Curious: understand our clients’ business needs, wants, and pain points

- Flexible and open minded

- Organized and able to multitask

Why Qred’s a fit for You

We are a diverse multi-disciplinary and international team of people who bring creativity, energy, and excellence to every situation. It's a fun start-up atmosphere in a scale-up environment with a short way
from idea to action. We offer flexibility, lovely breakfasts, fun team activities and after works. To make sure you stay healthy we offer the maximum wellness allowance and actively support work-life balance.

Interested?
This is a full-time, permanent position based in central Stockholm. We are reviewing applications on a rolling basis. While the start date is flexible, the right candidate can join us immediately.

Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law.