Danish customer service for gaming client in Cyprus - incl. moving package!

Do you speak Danish fluently? Do you want to work in one of Europe's sunniest countries and at the same time have opportunities to grow both professionally and personally? Do you want to strengthen your CV while creating memories for life? Welcome to join us in wonderful, sunny Cyprus!
Are you looking for a new adventure where you can work with your interest in Gaming? Do you want to develop both personally and professionally? Then we have the perfect role for you!
We understand that moving abroad is a big step, and want you to feel safe throughout the process of becoming a resident of Cyprus. We offer relocation packages, which means that we help with accommodation and flight compensation. We will help and guide you in contact with local authorities and banks. The office you will work in consists of committed and motivated colleagues who are passionate about delivering customer service at the highest level. The group describes themselves as each other's "Cyprus family" and their free time consists of activities and socializing - regardless of the day of the week.
If there’s one thing we can promise, it’s that after your time with us you will not only have grown as a person, but also gained an experience for life!
About the job:
In this position, you will work as a customer service employee for an international GAMING company. Your job will consist of helping customers both by phone and email. You will answer questions regarding the game console, subscriptions, simple technical questions and payments. The most important task is to give the customer a good experience and leave them with a positive feeling.
No sales are involved in this role.
What we offer you:
Fixed monthly salary with advantageous bonus system
Paid training and induction
Moving package incl. accommodation and flight allowance
Favorable tax system with 0% income tax up to €19,500/ year.
Special discounts and offers for local restaurants, cafes, gyms and more.

As we want you to have the best conditions to thrive and succeed with us, we will also provide:
Development opportunities
Modern, newly renovated and centrally located office
An international work environment
Help with administration such as opening a bank account and immigration
Monthly activity days (explore Cyprus)
Support from Team Leaders, HR and fantastic colleagues!


To succeed in this job we appreciate that you:
Speak and write fluently in Danish
Can speak and write English
Good computer skills
Interest in Gaming is a plus
If you have previous experience in customer service or service, it is an advantage.

To thrive in this role and work environment, you also have good communication skills, the ability to multitask and you see yourself as a team player who wants to develop and grow.


About us
Foundever Cyprus is our multinational office in Larnaca. The office is modern and characterized by a warmth, community and winning spirit among our approximately 600 colleagues. In the office there are agents from Sweden, Norway, Denmark, Finland, Germany and England, among others.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 employees worldwide, we are the team behind the best experiences for +750 of the world's leading and digital brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our customers and deliver a seamless experience to customers in the moments that matter.
Our company culture is permeated by our purpose: Create your best moments!

Location: Larnaca Cyprus
Form of employment: Full-time, trial employment 6 months with very good possibilities for extension.
Start date: 22/7 (with possibility of earlier start)