Danish Customer Specialist

Do you love being a part of success and want to work in a company where the customers are motivating entrepreneurs? Can you see yourself working as an e-commerce specialist? Are you attracted to personal development in a fast growing company? Then this may be something for you!
How can small business owners better succeed with e-commerce?
This question is the foundation of our daily work. We are passionate about entrepreneurship and everything that goes with it. For us, there is nothing better than being allowed to be a part of the journey from the first steps to archiving 100 orders or their first expansion.
With the trust from 4000+ e-commerce companies in Sweden and Norway, the journey continues to Denmark and for Danish e-commerce - and this is where you come into the picture.
We are looking for someone to have a responsibility for the success of our Danish e-commerce owners and who love to find new opportunities and who are not afraid of having several projects running at the same time. You have a good understanding of how internet works and love to work with new tools and services.
Your role
Examples of tasks and areas of responsibility are:
Act as a coach with a focus on e-commerce, through daily conversations with driven store owners and helping them with challenges or concerns - via phone, chat and email.
Ensure and maintain good long-term relationships with store owners.
Help and discover new opportunities for growth for danish store owners.
Create and translate ongoing content for our help center, to make our store owners more independent.



As a person, we see that you
Love to talk to customers and people who want your help.
Are driven, have a doer attitude and always a feel a little urge to keep learning new things.
Have easy and fluently ability to express yourself in Danish and in a way that everyone understands.



The above is a must to be able to be evaluated for the position.
And if you also ...
Have experience in customer relations and/or e-commerce (as a ecommerce owner or worked within).
Understand what the terms Domains, HTML and CSS mean.
Are familiar with the swedish language in some way (and not feel its too hard to understand).



... then this is definitely a plus, but not a must! The most important is that you have the will to learn fast and a attitude that matches Quickbutiks journey.
Why should you apply to Quickbutik?
You become one of us. With responsibility and challenging tasks. Our team is compact, where everyone has a significant role in the company.
Develop your knowledge. Develop your career in e-commerce and become an expert in it.
Personal development. Great opportunity for personal development, in a young and ambitious startup environment.
Work from home. Or hang out in our office in Helsingborg, Sweden.
Get everything you need right away. Your own Macbook, keyboard and other computer equipment are offered to you if needed.
We take care of you. Occupational pension (swedish citizen), insurance and benefits such as terminal glasses / work glasses, wellness allowance.
If you want us, we want you. Last but not least, you will work with a lot of sharp people who are ready to welcome, help you and have a great time together.



Who are we?
With over 4,000 active e-commerce businesses on Quickbutik in less than five years, our journey has only just begun. At Quickbutik, we help store owners take their company to new levels, through our e-commerce platform. We work focused on helping the successful e-commerce companies of the future, while having fun at work. Our compact team currently consists of 17 people, who together operate the Nordics fastest growing platform for e-commerce.
At the same time, it is important for us to create a safe, creative and fun workplace where, in addition to your tasks, you can always challenge your colleagues at a ping-pong match (digital too!), or show off your skills in classic retro games such as Street Fighter.