Danish speaking Customer Service

About Bravura:

Bravura är ett bemannings- och rekryteringsföretag för organisationer som vill hitta Next Gen Professionals. Hos oss finns massor av jobbmöjligheter, framförallt för dig i början av karriären med 0-8 års erfarenhet. Via oss kan du jobba som konsult eller bli rekryterad. Hitta ditt drömjobb - vi hjälper dig att lyckas!

About the job:

This is a consultancy assignment with good opportunities for over-recruitment. In this role, you will initially be employed by Bravura, and it is stated that the company intends to offer you employment with them in the long term. This gives both you and the company a good opportunity to get to know each other and evaluate how you enjoy your collaboration.

About the company:

The company is a provider of medical equipment, analytical instruments, consumables, and software and services to address complex analytical challenges in research. The company consists of about 1000 employees in Sweden and where the facility in Gothenburg is a distribution center. A company where you can develop have good opportunities to grow!

Tasks and responsibilities:

In the role of customer service representative, you will be part of a wonderful and committed team of 22 employees of mixed ages. The group works towards the Nordic market where yourmain tasks include receiving orders via email and telephone, but also complaint matters and acting as customer support for corporate customers. A varied job where no days are alike. You work with both large and small corporate customers and are available to help with questions about everything from delivery to product questions. In the beginning, you will receive a solid training for two weeks before you gradually begin to take care of your own tasks.

• Support customers by phone and email.
• Reviving orders, via web, mail and telephone.
• Manage incoming complaints.

Education, Experience and Personal characteristics:

Education, experience and personal qualities
• Previous experience in customer support, service and/or administration
• Fluent knowledge of Danish and English in both speech and writing
• Good computer and system experience

We believe that you who apply have the interest, willingness, and ability to help both customers and your colleagues in the team. You make an effort to deliver solutions and are calm, attentive and accommodating towards others. You enjoy collaborating with your colleagues and get energy from socializing and having dialogues with new people. We place great emphasis on the right personal match for this role.

Other information:

Start: Immediately
Location: Gothenburg
Salary: According to agreement