Danish-speaking customer service representative for a gaming client

Are you looking to work in one of Europe's sunniest countries and at the same time being able to develop yourself both professionally and on a personal level? Do you want to build your CV and at the same time make memories for life? Welcome to us on the Wonderful Mediterranean Island Cyprus!
Are you looking for a new adventure where you can work with your interest in Gaming? Do you want to develop yourself both personally and professionally? Then we have the perfect role for you!
As we understand that moving abroad is a big step, we want you to feel safe throughout the process and therefore help you settle in Cyprus. We offer relocation packages, which means we help with housing and travel costs. We are with you every step of the way and also help with contact with local authorities and banks. The office you will work in consists of committed and forward-looking colleagues who are passionate about providing customer service at the highest level. The group describes itself as each other's "Cyprus family" and has a free time that consists of activities and socializing regardless of the day of the week.
If there is one thing we can promise, it is that after your time with us you will not only have grown as a person, but also acquired an experience of a lifetime!


About the position:
In this service, you will work as a customer service employee for an international GAMING company. Your job will consist of helping customers both by phone and email. You will answer questions about the game console, subscriptions, simple technical questions and payments. The most important task is to give the customer a good experience and leave them with a positive feeling.
No sales are included in this role.


For this position we offer you:
Fixed monthly salary with advantageous bonus system
Paid training and introduction
Relocation package and compensation of travel costs
Beneficial tax system with 0% income tax up to € 19,500/ year.
Special discounts and offers for local restaurants, cafes, gyms and more.



Since we want you to have the best conditions to thrive and succeed with us, we will also provide:


Development opportunities
Modern, newly renovated and centrally located office
An international working environment
Help with all administration such as opening a bank account and migration
Monthly activity days (explore Cyprus)
Support from team leaders, HR and amazing colleagues!



Qualifications
To be successful in this job you will need to:
Speak Danish fluently and in writing
Able to speak and write English
Have good computer skills
Have an interest in Gaming
If you have previous experience with customer service or support, it is an advantage.



To thrive in this role and working environment, you also have good communication skills, the ability to multitask and see yourself as a team player who wants to develop yourself.
We hope that you will work for a multinational company in an international environment with colleagues and customers from all over the world!


About us
Foundever Cyprus is our multinational office in Larnaca. The office is modern and is characterized by a warmth, community and winning spirit among our approximately 600 colleagues. In the office there are agents from Sweden, Norway, Denmark, Finland, Germany and England, among others.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 employees worldwide, we are the team behind the best experiences for +750 of the world's leading and digital brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our customers and deliver a seamless customer experience in the moments that matter.
Our company culture is imbued with our purpose: Create your best moments!


Information about the position:
Location: Larnaca Cyprus
Employment form: Full time, trial period 6 months with very good possibilities for extension.