DATA ANALYST – FRAUD OPERATIONS

Job Description
We’re looking for a Data and operations analyst to join our client’s user fraud product area!
In this role, you will support the overall anti-abuse strategy at the company to effectively combat behavior that negatively impacts the experience of their artists, fans and users.

As an Anti-Abuse Operations analyst at our client, you will work globally across technology, legal, royalty payments and licensing teams, as well as with the teams engaging with the music industry directly. You will defend the integrity of the client’s platform, its users and label partners worldwide.

What you’ll do:
- Address incoming support cases by leveraging hands-on mitigation workflows and ad-hoc analysis.
- Maintain proper written and verbal communication threads and protocols with relevant internal and external stakeholders, such as local company music teams, rights-holders, legal and other affected parties.
- During daily work, you identify and recommend improvements to policies, processes, systems, and products that enable efficient anti-abuse mitigation for the company.

The operations staff, data scientists, and engineers on the Anti-Abuse team are passionate about data, have an investigative mindset and a knack for spotting patterns, trends, and anomalous behaviors. The team also appreciates a fun, friendly, high-impact, and music-oriented work environment!

Company Description
Our client is a tech company that offers streaming services to large parts of the world. Their popular headquarters is in Stockholm, but if you want to work at home to a certain extent, they also offer that option. The corporate language here is English.

About JobBusters
JobBusters is an authorized staffing and recruitment company targeting white-collar workers and was started in 2011. We at JobBusters care about our consultants and our goal is always to build long-term relationships with both consultants and clients. Our goal is always to match our clients' dream candidates with our candidates' dream jobs!


Qualifications
- You have an academic degree in technology or analytical discipline.
- You have an awareness of SQL and a contextual understanding of querying large data sets.
- You have previous exposure to using data visualization dashboards (Tableau).
- You have strong verbal and written English communication skills.
- You have experience with fraud/abuse investigations, fraud risk management, security, and threat analysis for Internet related products.

When you join JobBusters
As a consultant at JobBusters, you can feel secure with a collective agreement, available consultant managers and committed recruiters. As a consultant, you also get access to our network of exciting companies and clients! For us, it is important that you as a consultant feel comfortable, feel a sense of security and community with us as an employer. We offer an occupational pension, salary change and the option of flexpension. You also get access to our benefits portal, where in addition to wellness allowance you have access to lots of discounts and offers in wellnes, home and leisure, transport, healthcare and much more! Your well-being is of the highest priority for us and we offer, among other things, a digital solution that helps our employees find tools to deal with all the challenges of everyday life, both at work and in private life.

Personal qualities
You are capable to meet tight deadlines and will be focused on execution. You are structured and detail oriented with strong presentation skills and the ability to explain complex topics and recommendations in simple terms.

Admission and Application
Full-time position, 40h/week. The position will start as soon as possible, and the assignment is expected to run for 3-6 months with possibility of extension. For this assignment you will be employed by JobBusters and work as a consultant for our client in Stockholm. Submit your application in English today, as interviews are ongoing.