DATA ANALYST, OMNI MEETING POINTS, RETAIL INSIGHTS & ANALYTICS

Who you are
We are looking for a Data Analyst to join us in developing ways for IKEA to stay relevant for our customers. We are using data and analytics within cross-functional teams, to create value all along our customer’s journey.
Our diverse Data & Analytics team for Retail Insights & Analytics, Omni Meeting Points is growing and we would love to talk with you, if you recognize yourself in some of the following:
• passionate about understanding a business problem and applying Data & Analytics to try and solve them
• have at least 3 years’ experience in developing data and statistics-driven solutions for real-life business problems
• love being creative through code (SQL is a must, Python a welcome addition) • can formulate hypotheses from the data you use
• love (data) storytelling and use visualizations of data to explain facts
• are experienced in developing easy to use BI dashboards in different tools (PowerBI, Looker Studio,..) • have a strong background in math, computer science, engineering or equivalent (at least MS or equivalent)
• have experience leading the development of advanced analytics frameworks within large organizations
• have experience working in some of the following areas: customer analytics, omnichannel behavior, sales tree analysis, customer experience, contact center efficiency & effectiveness, personalization, product and price recommender systems, promotional effectiveness, sales forecasting (ideally in a retail setting)
• Are a team player who takes ownership, builds cross-functional relationships with senior peers and loves sharing knowledge with other Data Analysts, - Scientists & - Engineers and coworkers across the globe
• proactively manage relevant stakeholders and/or teams to drive an intended outcome
• are curious, self-directed and want to keep learning!
This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think longterm and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
A day in your life with us
You’ll be a vital part in the transformation of IKEA into a more data driven company by ensuring that data and insights becoming a natural part of the organizational workflow and impact present and future decisions on business and product strategy. This means:
• Find metrics that can be used to monitor impact
• Explore data that can be translated into hypothesis
• Generate actionable insights to help your stakeholders make better informed decisions
• Create presentations in a real storytelling mode that inspire stakeholders
Perhaps you have your own questions to ask? Our ultimate goal is to create a better everyday life for the many people by creating a unique partnership with each customer. To do so, we want to understand our customers, to give customers the most beneficial offerings for them exactly when they need it, and to support them throughout their journey with IKEA in the best way possible.
Our team within IKEA
You will work in Retail Insights and Analytics together with other Data Analysts, - Scientists, - Engineers, Insights Specialists & Leaders. Together you will be joining an overarching Insights and Analytics team that delivers actionable insights to drive data driven decision making and strategic opportunity finding to fuel growth, efficiency and competitive advantage across all retail areas. It will be a mix of data discovery, insights creation, data visualization and writing code – as well as talking with product owners and business stakeholders.
Our team specializes in optimizing retail performance across all Omni Meeting Points: Remote (phone, chat, social media), Physical, and Digital/Online. With a proven track record of delivering growth-driving insights, we integrate cross-functional knowledge to ensure a comprehensive understanding of End to End business performance.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive. As part of IKEA’s journey to strengthen our digital capabilities, we are building a Data & Analytics function. This team is working across the company, ranging from customer modeling, pricing, online shopping, visual intelligence to logistics optimization. We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about building models, but also about learning and having fun together.
We can offer you:
• Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data Analytics colleagues in other specialist teams.
• Opportunities to have global impact with your work.
• Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board.
• Hardware and OS of your choice.
• A team of great colleagues to learn with and from (with world-class experience across all aspects of Data Analytics).
• Continuous learning (we aim to spend 20% of our working time on learning).
• Flexible and friendly working environment.
Questions and support? Let's connect!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
If you have questions regarding the recruitment system, please reach out to Annette Björkquist-Åhstedt at annette.bjorkquist-ahstedt@ingka.ikea.com. Please apply with your application in English. Note that we can’t process any applications through email. We look forward to learning more about you! Thank you