Data Analyst with experience from Contact platforms, Stockholm

About the assignment:

- Location: Stockholm
- Duration: 6 months
- Start: TBD
- Apply: as soon as possible
- Extent: 100%
- Please note that the mandatory requirements have to be met in full in order for us to present your profile to our Customer.


Description

The client is looking for a Data Analyst. As a Data Analyst you will work as a key enabler to secure realization of business value from analytics, data and models in our products. You have a strong customer focus, a strong commercial mindset and innate curiosity. You will work with multiple advanced analytics tools initiatives to analyze, execute and follow up initiatives from idea to industrialization with both analysis of model output and designing of new ways of working.

Mandatory competence and experience:

- At least 2 years of experience from digital analysis, product/business analysis or controlling
- Have a demonstrated history working with data visualization tools e.g. Power BI, Tableau, QlikView, Data Studio.
- Understanding of using numerical, statistical and analytical methods to apply to data processing.
- Ability to analyze large amounts of data into clear insights.
- Support and plan for A/B tests
- Experience from Contact platforms
- English, oral and written


Preferred competence and experience:

- Strong communication skills and an ability to communicate and explain data and its implications to various stakeholders.
- Ability to define and align assignments with the strategic goals of the business.
- Analytical mindset with strong problem-solving skills.
- Experience and/or interest in technical product development.
- Experience of data handling from contact platforms or customer service
- Experience in the retail or service industry


Preferred personal qualities:

- Ability to understand and analyse complex information and share it in effective and powerful communications
- Ability to understand people psychology and to connect to people to encourage new behaviors
- Ability to take responsibility, work proactively and continuously improve activities in complex, quickly transforming environments


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How to proceed with the process

- Apply for the assignment through this ad.
- State your preferred hourly rate in the application.
- Upload your CV in word format.
- We will revert to you if we need further information or clarification regarding your application.
- The Customer usually reverts to us within 10 working days from the last application date. We aim to get back to you promptly with any new information regarding your application or the assignment. If you have not received any information from us within this time frame, please contact us through our platform.


You will be informed about the Customer should you be called to an interview.

About Shaya Solutions

Stockholm based consultancy and competence firm with focused on IT, Management and Technology.

We focus on customer / consultant satisfaction and quality in our services offered throughout Sweden.

Our core values are Humility, Perseverance and Flexibility.

Please do not hesitate to contact us if you have any questions.

We politely decline all contact from ad vendors. Many thanks!