Datacenter engineer

InfoCare Service AB erbjuder dig goda karriärmöjligheter och spännande uppdrag inom områden som installation, driftsättning och teknisk support.

Vi är Nordens ledande, oberoende tjänsteleverantör och i Sverige har vi kontor på 24 orter där våra konsulter och tekniker dygnet runt och året om ser till att våra kunder, små som stora, har fungerande och lönsamma IT-system. Våra största kunder återfinns hos allt från dagligvaruhandeln till myndigheter från norr till söder. Nu växer vi ytterligare och söker ännu fler, engagerade kollegor.

We are looking for Datacenter engineers on behalf of our customer!

Role description:

• Basic server hardware knowledge with understanding of all components & systems
• Familiarity with SW and FW tools of various Server OEMs
• Basic Linux and Windows knowledge
• Working knowledge of Windows Server OS & Winpe OS administration.
• Attention to detail and accuracy in investigation of issues
• Ability to regularly lift and move server systems that weigh up to 70 LBs

• This position requires an on-site presence in Data Center environment.
• Tech will provide assistance to local ZT Tech team for technical support to Customer which will include:

✓ Break-fix support for new rack deployment

✓ Incident management support for sustain operations

• Provide assistance to local ZT Tech Team in project related support

✓ Any DC related activity as directed by Customer

Some examples: Replace a Network Device. Configure a network device or a server, Perform power cycle, Perform patch management / cabling etc.

• Reporting:

✓ Tech will assist L3 Tech or Local ZT Services Leadership in generating periodic reports per customer specification

• Assistance in providing logistical support for Asset Management, DC Floor Plan Audit etc.
• Technical or logistical assistance to senior members of local ZT Tech Team (ZT L3 & L2 Techs)
• Provide timely and detailed feedback to local ZT Tech team or Services leadership on any service issues impacting SLAs with Customer
• Follow guidance and work closely with local, Regional or Global ZT Services leadership
• Be an outstanding client-facing representative of ZT Systems at all times
• Be able to accept flexible hours as required for customer delivery and directed by local, Regional

or Global ZT Services leadership

Qualifications:

Degree in a computer-related field a plus. Bachelor’s Degree preferred or 3 plus year of equivalent experience. Computer science, electrical engineering, telecommunications, or related discipline

• Preferred Certifications
• CompTIA A+ or equivalent
• CompTIA Server+ or equivalent
• MCP/MCSE Certification is a plus

• 1 year of relevant experience.